ShineOn incident

Issues with product publishing

Minor Resolved View vendor source →

ShineOn experienced a minor incident on May 24, 2022, lasting 13h 49m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2022, 06:56 PM UTC
Resolved
May 25, 2022, 08:45 AM UTC
Duration
13h 49m
Detected by Pingoru
May 24, 2022, 06:56 PM UTC

Update timeline

  1. investigating May 24, 2022, 06:56 PM UTC

    We're looking into reports of products not publishing with an error, and link URLs on Platform not displaying with custom domains..

  2. monitoring May 24, 2022, 09:43 PM UTC

    We are deploying a fix to resolve some of the errors sellers have been experiencing with the ShineOn App. We'll be monitoring things for any further problems overnight..

  3. resolved May 25, 2022, 08:45 AM UTC

    We just resolved the issue!.