ShineOn experienced a minor incident on August 15, 2022, lasting 9h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 15, 2022, 05:06 AM UTC
We are looking into reports that sellers are unable to publish produts with the ShineOn App if their store is using a non-USD default currency. We'll provide updates on this as we work on this..
- identified Aug 15, 2022, 01:13 PM UTC
We are continuing to work on a fix for this incident. It is limited to stores which use certain foreign currencies as their default currency. Thank you for your continued patience while our engineering team work on the fix..
- monitoring Aug 15, 2022, 02:08 PM UTC
We implemented a fix and currently monitoring the result..
- resolved Aug 15, 2022, 02:25 PM UTC
The fix deployed appears to have resolved the issue. Thank you for your patience while we worked on this issue!.