ShineOn incident

Blank page when trying to view order details

Minor Resolved View vendor source →

ShineOn experienced a minor incident on November 1, 2022, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2022, 10:03 PM UTC
Resolved
Nov 01, 2022, 11:02 PM UTC
Duration
58m
Detected by Pingoru
Nov 01, 2022, 10:03 PM UTC

Update timeline

  1. investigating Nov 01, 2022, 10:03 PM UTC

    We have identified an issue with newer orders in our app not displaying the order details when the SHINE-ID is clicked. Our engineering team are working on a solution..

  2. resolved Nov 01, 2022, 11:02 PM UTC

    We just resolved the issue!.