ShineOn incident

Help Widget Unavailable

Major Resolved View vendor source →

ShineOn experienced a major incident on November 18, 2022, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2022, 12:08 PM UTC
Resolved
Nov 18, 2022, 01:24 PM UTC
Duration
1h 16m
Detected by Pingoru
Nov 18, 2022, 12:08 PM UTC

Update timeline

  1. identified Nov 18, 2022, 12:08 PM UTC

    Our in-app help widget is currently not loading. We're looking into the issue..

  2. resolved Nov 18, 2022, 01:24 PM UTC

    We just resolved the issue!.