ShineOn incident

Unable to login to ShineOn App

Minor Resolved View vendor source →

ShineOn experienced a minor incident on November 26, 2022, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2022, 01:07 PM UTC
Resolved
Nov 26, 2022, 02:16 PM UTC
Duration
1h 9m
Detected by Pingoru
Nov 26, 2022, 01:07 PM UTC

Update timeline

  1. investigating Nov 26, 2022, 01:07 PM UTC

    We're looking into problems with our app that may prevent logging in..

  2. monitoring Nov 26, 2022, 02:03 PM UTC

    We have implemented a fix and our app is coming back online. Order sync and queued products for publishing are catching up. Thank you for your patience..

  3. resolved Nov 26, 2022, 02:16 PM UTC

    We just resolved the issue!.