Sherpany Outage History

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Sherpany had 9 outages in the last 2 years totaling 23h 14m of downtime — averaging 0.4 incidents per month.

There were 9 Sherpany outages since September 16, 2024 totaling 23h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sherpany.com

Critical July 21, 2026

Sherpany Website service disruption

Detected by Pingoru
Jul 21, 2026, 08:55 AM UTC
Resolved
Jul 21, 2026, 12:33 PM UTC
Duration
3h 37m
Affected: Sherpany Application
Timeline · 4 updates
  1. investigating Jul 21, 2026, 08:55 AM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2026, 12:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026

Sherpany document load/upload issues

Detected by Pingoru
Jul 06, 2026, 09:07 AM UTC
Resolved
Jul 06, 2026, 11:37 AM UTC
Duration
2h 29m
Affected: Sherpany Application
Timeline · 4 updates
  1. identified Jul 06, 2026, 09:07 AM UTC

    We are aware of intermittent issues affecting file loading and uploads. The issue has been identified and fix is being implemented.

  2. monitoring Jul 06, 2026, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 06, 2026, 10:59 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 06, 2026, 11:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2026

Sherpany document upload issue

Detected by Pingoru
Mar 13, 2026, 03:14 PM UTC
Resolved
Mar 14, 2026, 02:09 AM UTC
Duration
10h 54m
Affected: Sherpany Application
Timeline · 4 updates
  1. investigating Mar 13, 2026, 03:14 PM UTC

    We are aware of intermittent issues affecting file uploads and are actively investigating.

  2. identified Mar 14, 2026, 01:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 14, 2026, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 14, 2026, 02:09 AM UTC

    The issue has been resolved.

Read the full incident report →

Critical February 15, 2026

Sherpany Application outage

Detected by Pingoru
Feb 15, 2026, 04:52 PM UTC
Resolved
Feb 15, 2026, 05:11 PM UTC
Duration
18m
Affected: Sherpany ApplicationSherpany API
Timeline · 3 updates
  1. investigating Feb 15, 2026, 04:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 15, 2026, 05:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 15, 2026, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 30, 2026

Sherpany Application not loading

Detected by Pingoru
Jan 30, 2026, 11:52 AM UTC
Resolved
Jan 30, 2026, 12:03 PM UTC
Duration
10m
Affected: Sherpany Application
Timeline · 3 updates
  1. investigating Jan 30, 2026, 11:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Futurae outage due to the Cloudflare incident

Detected by Pingoru
Dec 05, 2025, 09:19 AM UTC
Resolved
Dec 05, 2025, 09:59 AM UTC
Duration
40m
Affected: Futurae 2FA application
Timeline · 2 updates
  1. identified Dec 05, 2025, 09:19 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Dec 05, 2025, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2025

Service Disruption: Email Delays

Detected by Pingoru
Sep 30, 2025, 03:45 PM UTC
Resolved
Sep 30, 2025, 06:06 PM UTC
Duration
2h 20m
Affected: Sherpany Application
Timeline · 3 updates
  1. identified Sep 30, 2025, 03:45 PM UTC

    Email delivery from Sherpany is currently delayed. Our service provider is investigating the issue.

  2. monitoring Sep 30, 2025, 05:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 3, 2025

Sherpany application outage

Detected by Pingoru
Mar 03, 2025, 06:08 AM UTC
Resolved
Mar 03, 2025, 07:52 AM UTC
Duration
1h 44m
Affected: Sherpany ApplicationSherpany API
Timeline · 4 updates
  1. investigating Mar 03, 2025, 06:33 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 03, 2025, 06:33 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 03, 2025, 07:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2024

Sherpany Marketing Website issue

Detected by Pingoru
Sep 16, 2024, 10:00 AM UTC
Resolved
Sep 16, 2024, 10:58 AM UTC
Duration
57m
Affected: Website
Timeline · 3 updates
  1. investigating Sep 16, 2024, 10:00 AM UTC

    We are currently investigating this issue.

  2. identified Sep 16, 2024, 10:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 16, 2024, 10:58 AM UTC

    This incident has been resolved.

Read the full incident report →