Sherpany incident

Network issues at our hosting provider / partial outage

Minor Resolved View vendor source →

Sherpany experienced a minor incident on January 7, 2019 affecting Sherpany Application and Sherpany API, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2019, 02:50 PM UTC
Resolved
Jan 07, 2019, 08:59 PM UTC
Duration
6h 8m
Detected by Pingoru
Jan 07, 2019, 02:50 PM UTC

Affected components

Sherpany ApplicationSherpany API

Update timeline

  1. investigating Jan 07, 2019, 02:50 PM UTC

    We are currently experiencing network issues at our hosting provider. We are investigating. Zur Zeit sehen wir bei unserem Hosting Partner Netzwerkprobleme. Wir untersuchen die Ursache.

  2. monitoring Jan 07, 2019, 03:32 PM UTC

    We were experiencing global network routing issue concerning multiple providers. The situation seems to be back to normal, we're expecting a report from the upstream provider. Es bestanden Netzwerkprobleme. Die Situation scheint inzwischen wieder unter Kontrolle zu sein, wir warten noch auf den Bericht des Upstream Providers.

  3. resolved Jan 07, 2019, 08:59 PM UTC

    The situation is stable for a few hours now. The incident was caused by the DISCO (https://mailman.nanog.org/pipermail/nanog/2018-December/098458.html) experiment. We will follow up with a detailed incident report, please get in contact if you're interested to receive the detailed report.