Sherpany incident

Connectivity Issues

Minor Resolved View vendor source →

Sherpany experienced a minor incident on November 7, 2019 affecting Sherpany Application, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2019, 02:47 PM UTC
Resolved
Nov 07, 2019, 04:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Nov 07, 2019, 02:47 PM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating Nov 07, 2019, 02:47 PM UTC

    Our hosting provider is currently facing partial packet loss to and from the Internet. This is compromising the performance of our services. We are investigating and will keep you updated. We are sorry for the inconvenience this may cause.

  2. resolved Nov 07, 2019, 04:00 PM UTC

    Our hosting providers network issues are under control. Performance of our services is recovering. We will continue to monitor the situation closely.