Sherpany incident

Degraded Performance

Minor Resolved View vendor source →

Sherpany experienced a minor incident on December 6, 2019 affecting Sherpany Application and Sherpany API, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2019, 01:06 PM UTC
Resolved
Dec 06, 2019, 02:04 PM UTC
Duration
58m
Detected by Pingoru
Dec 06, 2019, 01:06 PM UTC

Affected components

Sherpany ApplicationSherpany API

Update timeline

  1. investigating Dec 06, 2019, 01:06 PM UTC

    We are experience degraded performance on our infrastructure. We are investigating the issue and are taking the necessary steps to restore the full availability.

  2. resolved Dec 06, 2019, 02:04 PM UTC

    We can report the system is now fully operational. Please accept our apologies for the inconvenience this incident may have caused.