Sherpany incident

Connectivity Issues

Minor Resolved View vendor source →

Sherpany experienced a minor incident on April 8, 2020 affecting Sherpany Application, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2020, 05:17 AM UTC
Resolved
Apr 08, 2020, 07:52 AM UTC
Duration
2h 34m
Detected by Pingoru
Apr 08, 2020, 05:17 AM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating Apr 08, 2020, 05:17 AM UTC

    We're investigating reports of an issue with the performance of our application. The application is operational and available however. We're working on it and will provide more information shortly.

  2. monitoring Apr 08, 2020, 06:15 AM UTC

    We restarted affected nodes as a precaution, the system is stabilising and handling all incoming traffic seamlessly.

  3. resolved Apr 08, 2020, 07:52 AM UTC

    This incident has been resolved.