Sherpany incident

Sherpany Degraded Performance

Minor Resolved View vendor source →

Sherpany experienced a minor incident on April 15, 2021 affecting Sherpany Application and Sherpany API, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2021, 02:23 PM UTC
Resolved
Apr 15, 2021, 03:35 PM UTC
Duration
1h 12m
Detected by Pingoru
Apr 15, 2021, 02:23 PM UTC

Affected components

Sherpany ApplicationSherpany API

Update timeline

  1. investigating Apr 15, 2021, 02:23 PM UTC

    We are currently experiencing degraded performance. We are investigating the issue and are working to fully restore our services.

  2. identified Apr 15, 2021, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 15, 2021, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2021, 03:35 PM UTC

    This incident has been resolved.