Sherpany incident

DNS Resolution Issues

Major Resolved View vendor source →

Sherpany experienced a major incident on June 1, 2021 affecting Sherpany Application and Sherpany API and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2021, 06:49 AM UTC
Resolved
Jun 01, 2021, 09:11 AM UTC
Duration
2h 21m
Detected by Pingoru
Jun 01, 2021, 06:49 AM UTC

Affected components

Sherpany ApplicationSherpany APIWebsite

Update timeline

  1. investigating Jun 01, 2021, 06:49 AM UTC

    One of our upstream DNS providers is currently experiencing issues. Some properties may experience resolution issues and be temporarily unreachable.

  2. investigating Jun 01, 2021, 07:35 AM UTC

    The affected upstream DNS provider has identified the issue and is working to mitigate the issue.

  3. monitoring Jun 01, 2021, 08:00 AM UTC

    The upstream provider has resolved the issues at hand and are monitoring the service closely.

  4. resolved Jun 01, 2021, 09:11 AM UTC

    This incident has been resolved.