Sherpany incident

We’re currently experiencing issues with the SSO login

Minor Resolved View vendor source →

Sherpany experienced a minor incident on May 24, 2022 affecting Sherpany Application, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2022, 12:50 PM UTC
Resolved
May 24, 2022, 01:09 PM UTC
Duration
19m
Detected by Pingoru
May 24, 2022, 12:50 PM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating May 24, 2022, 12:50 PM UTC

    We are currently investigating the issue.

  2. identified May 24, 2022, 12:58 PM UTC

    The issue has been identified and we’re applying the fix. We apologize for the inconvenience.

  3. identified May 24, 2022, 01:00 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 24, 2022, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 24, 2022, 01:09 PM UTC

    This incident has been resolved.