Sherpany experienced a major incident on August 24, 2022 affecting Sherpany Application, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Sherpany Application
Update timeline
- investigating Aug 24, 2022, 06:47 AM UTC
We are experiencing degraded performance which is currently being investigated. Some users may have a problem with loading meetings or login in to the Sherpany application.
- identified Aug 24, 2022, 07:26 AM UTC
We are continuing to investigate the issue. The root cause has been found, we are now working on the fix.
- monitoring Aug 24, 2022, 07:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 24, 2022, 08:02 AM UTC
This incident has been resolved.