Sherpany incident

Documents processing issue

Major Resolved View vendor source →

Sherpany experienced a major incident on July 6, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 08:30 AM UTC
Resolved
Jul 06, 2023, 08:30 AM UTC
Duration
—
Detected by Pingoru
Jul 06, 2023, 08:30 AM UTC

Update timeline

  1. resolved Jul 06, 2023, 12:50 PM UTC

    We were experiencing a problem with processing documents. Documents uploaded to the Sherpany took a long time to be processed and available to the users. The problem started at 10:30 AM on 6th July and it was resolved at 11:21 AM 6th July.