Sherpany incident

Sherpany application outage

Major Resolved View vendor source →

Sherpany experienced a major incident on November 8, 2023 affecting Sherpany Application and Sherpany API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2023, 07:54 AM UTC
Resolved
Nov 08, 2023, 08:14 AM UTC
Duration
19m
Detected by Pingoru
Nov 08, 2023, 07:54 AM UTC

Affected components

Sherpany ApplicationSherpany API

Update timeline

  1. investigating Nov 08, 2023, 07:54 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 08, 2023, 07:54 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 08, 2023, 07:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2023, 08:14 AM UTC

    This incident has been resolved.