Sherpany incident

OBR: PDF Viewer Issues (this affects web only)

Major Resolved View vendor source →

Sherpany experienced a major incident on July 27, 2018 affecting Sherpany Application, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2018, 08:23 AM UTC
Resolved
Jul 27, 2018, 09:18 AM UTC
Duration
55m
Detected by Pingoru
Jul 27, 2018, 08:23 AM UTC

Affected components

Sherpany Application

Update timeline

  1. investigating Jul 27, 2018, 08:23 AM UTC

    We currently experience issues displaying or downloading PDFs via any browser. The synchronization via the apps is not affected.

  2. resolved Jul 27, 2018, 09:18 AM UTC

    The issue has been identified and solved. We're sorry for any inconvenience this may have caused.