Sherpany experienced a minor incident on November 20, 2019 affecting Sherpany Application and Sherpany API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Sherpany ApplicationSherpany API
Update timeline
- investigating Nov 20, 2019, 04:26 PM UTC
Our hosting provider is currently facing network issues. This is compromising the performance of our services. We are investigating and will keep you updated. We are sorry for the inconvenience this may cause.
- resolved Nov 20, 2019, 05:37 PM UTC
A fix has been implemented and our hosting providers network issues are under control. Performance of our services is recovering. We will continue to monitor the situation closely.