Sherpany incident

Sherpany application outage

Critical Resolved View vendor source →

Sherpany experienced a critical incident on March 3, 2025 affecting Sherpany Application and Sherpany API, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 06:08 AM UTC
Resolved
Mar 03, 2025, 07:52 AM UTC
Duration
1h 44m
Detected by Pingoru
Mar 03, 2025, 06:08 AM UTC

Affected components

Sherpany ApplicationSherpany API

Update timeline

  1. investigating Mar 03, 2025, 06:33 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 03, 2025, 06:33 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 03, 2025, 07:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 07:52 AM UTC

    This incident has been resolved.