Sherpa experienced a major incident on October 23, 2020 affecting API & Delivery Management Portal, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
API & Delivery Management Portal
Update timeline
- identified Oct 23, 2020, 12:36 AM UTC
We’re currently investigating reports of a potential service interruption with our third-party routing service. We apologise for any inconvenience and will post another update as soon as we learn more.
- identified Oct 23, 2020, 12:36 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 23, 2020, 12:55 AM UTC
This incident has been resolved.