Shelf.io incident

Problems With Updating Gems

Minor Resolved View vendor source →

Shelf.io experienced a minor incident on October 15, 2021 affecting Authentication and Making Changes to Content, lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2021, 04:30 PM UTC
Resolved
Oct 15, 2021, 09:31 PM UTC
Duration
5h 1m
Detected by Pingoru
Oct 15, 2021, 04:30 PM UTC

Affected components

AuthenticationMaking Changes to Content

Update timeline

  1. investigating Oct 15, 2021, 04:30 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 15, 2021, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 15, 2021, 08:03 PM UTC

    Logged out users might not be able to log in using their passwords at the moment.

  4. resolved Oct 15, 2021, 09:31 PM UTC

    This incident has been resolved.