Shelf.io experienced a major incident on December 15, 2021 affecting Authentication and Authentication, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
AuthenticationAuthentication
Update timeline
- investigating Dec 15, 2021, 03:38 PM UTC
Our underlying auth provider Auth0 has an issue with their infrastructure. We'll post more details as soon as we have them.
- identified Dec 15, 2021, 03:40 PM UTC
See https://status.auth0.com/?domain=shelfio.auth0.com for more updates on the Auth0 incident. The issue is present for the US region only.
- resolved Dec 15, 2021, 04:18 PM UTC
This incident has been resolved.