Shelf.io incident

Missing English Recommendations in Answer Assist

Minor Resolved View vendor source →

Shelf.io experienced a minor incident on December 22, 2021 affecting Integrations, lasting 6h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 12:07 PM UTC
Resolved
Dec 22, 2021, 07:05 PM UTC
Duration
6h 57m
Detected by Pingoru
Dec 22, 2021, 12:07 PM UTC

Affected components

Integrations

Update timeline

  1. identified Dec 22, 2021, 04:08 PM UTC

    This issue is caused by the global AWS outage. See details here: https://status.aws.amazon.com/

  2. monitoring Dec 22, 2021, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 22, 2021, 07:05 PM UTC

    This incident has been resolved.