Shelf.io incident

Problems with loading a library tree in the web app

Major Resolved View vendor source →

Shelf.io experienced a major incident on February 16, 2022 affecting Viewing Content & Search and Viewing Content & Search and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2022, 04:38 PM UTC
Resolved
Feb 16, 2022, 05:13 PM UTC
Duration
35m
Detected by Pingoru
Feb 16, 2022, 04:38 PM UTC

Affected components

Viewing Content & SearchViewing Content & SearchViewing Content & Search

Update timeline

  1. investigating Feb 16, 2022, 04:38 PM UTC

    We are currently investigating this issue.

  2. identified Feb 16, 2022, 04:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 16, 2022, 04:48 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 16, 2022, 04:51 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 16, 2022, 05:13 PM UTC

    This incident has been resolved.