Shelf.io incident

5XX Errors When Accessing the Web Application

Major Resolved View vendor source →

Shelf.io experienced a major incident on April 12, 2022 affecting Viewing Content & Search and Making Changes to Content, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 06:56 PM UTC
Resolved
Apr 12, 2022, 07:03 PM UTC
Duration
6m
Detected by Pingoru
Apr 12, 2022, 06:56 PM UTC

Affected components

Viewing Content & SearchMaking Changes to Content

Update timeline

  1. identified Apr 12, 2022, 06:56 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 12, 2022, 07:03 PM UTC

    This incident has been resolved.