Shelf.io incident

Problems Accessing the Web Application

Major Resolved View vendor source →

Shelf.io experienced a major incident on May 10, 2022 affecting Viewing Content & Search and Viewing Content & Search and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 11:45 AM UTC
Resolved
May 10, 2022, 12:11 PM UTC
Duration
26m
Detected by Pingoru
May 10, 2022, 11:45 AM UTC

Affected components

Viewing Content & SearchViewing Content & SearchViewing Content & SearchMaking Changes to ContentMaking Changes to Content

Update timeline

  1. identified May 10, 2022, 12:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 10, 2022, 12:09 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 10, 2022, 12:11 PM UTC

    This incident has been resolved.