Shelf.io incident

Incident with login page

Major Resolved View vendor source →

Shelf.io experienced a major incident on July 25, 2023 affecting Authentication and Authentication, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 07:26 AM UTC
Resolved
Jul 25, 2023, 08:50 AM UTC
Duration
1h 24m
Detected by Pingoru
Jul 25, 2023, 07:26 AM UTC

Affected components

AuthenticationAuthentication

Update timeline

  1. investigating Jul 25, 2023, 07:26 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 25, 2023, 07:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 25, 2023, 07:57 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 25, 2023, 08:02 AM UTC

    A fix has been implemented and we are monitoring results. Google authorization is temporarily disabled

  5. resolved Jul 25, 2023, 11:31 AM UTC

    This incident has been resolved.