Shelf.io incident

Content Publication Workflow: Service Interruption

Major Resolved View vendor source →

Shelf.io experienced a major incident on June 18, 2024 affecting Making Changes to Content, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 11:30 AM UTC
Resolved
Jun 18, 2024, 04:59 PM UTC
Duration
5h 29m
Detected by Pingoru
Jun 18, 2024, 11:30 AM UTC

Affected components

Making Changes to Content

Update timeline

  1. identified Jun 18, 2024, 04:57 PM UTC

    We have identified an issue with the task publishing process and are actively working to resolve it.

  2. monitoring Jun 18, 2024, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2024, 05:04 PM UTC

    This incident has been resolved.