Shelf.io incident

Chrome Update Causing UI Errors

Minor Resolved View vendor source →

Shelf.io experienced a minor incident on September 19, 2024 affecting Viewing Content & Search and Viewing Content & Search and 1 more component, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 08:08 AM UTC
Resolved
Sep 19, 2024, 12:30 PM UTC
Duration
4h 22m
Detected by Pingoru
Sep 19, 2024, 08:08 AM UTC

Affected components

Viewing Content & SearchViewing Content & SearchViewing Content & Search

Update timeline

  1. investigating Sep 19, 2024, 08:08 AM UTC

    We are aware of an issue where a recent update to Google Chrome is causing errors within the user interface of our platform. Our team is actively investigating the matter to identify the root cause and implement a fix. We will provide further updates as soon as more information is available. Thank you for your patience and understanding.

  2. monitoring Sep 19, 2024, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2024, 12:30 PM UTC

    This incident has been resolved.