SharpSpring incident

Login and application unavailable for some customers

Major Resolved View vendor source →

SharpSpring experienced a major incident on December 2, 2025 affecting SharpSpring Application, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 10:54 AM UTC
Resolved
Dec 02, 2025, 02:08 PM UTC
Duration
3h 13m
Detected by Pingoru
Dec 02, 2025, 10:54 AM UTC

Affected components

SharpSpring Application

Update timeline

  1. investigating Dec 02, 2025, 11:39 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 02, 2025, 12:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2025, 02:08 PM UTC

    This incident has been resolved.