SFREP incident

Unprecedented Support Request Volume

Major Ongoing View vendor source →

SFREP is currently experiencing a major incident affecting Chat (Technical Support) and Phone (Technical Support), which began 6d ago. The vendor's full update timeline is below.

Started
Oct 08, 2026, 02:57 PM UTC
Resolved
Ongoing
Duration
● 6d 6h
Detected by Pingoru
Oct 08, 2026, 02:57 PM UTC

Affected components

Chat (Technical Support)Phone (Technical Support)

Update timeline

  1. monitoring Oct 08, 2026, 02:57 PM UTC

    We are experiencing unprecedented support request volume. If calling, please be sure to allow our line to ring through to voicemail and leave a message if we’re unable to answer your call immediately. We’ll return your call in the order it was received as soon as possible.

  2. monitoring Oct 08, 2026, 04:03 PM UTC

    We are experiencing unprecedented support request volume. If calling, please be sure to allow our line to ring through to voicemail and leave a message if we’re unable to answer your call immediately. We’ll return your call in the order it was received as soon as possible.