SF Fire Credit Union incident

Phone and Chat Outage

Major Resolved View vendor source →

SF Fire Credit Union experienced a major incident on May 10, 2023 affecting Phone Support and Web Chat, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 05:30 PM UTC
Resolved
May 10, 2023, 08:04 PM UTC
Duration
2h 34m
Detected by Pingoru
May 10, 2023, 05:30 PM UTC

Affected components

Phone SupportWeb Chat

Update timeline

  1. investigating May 10, 2023, 05:30 PM UTC

    Our phone and chat support are temporarily unavailable due to a system outage. We apologize for the inconvenience and are working to restore services as soon as possible.

  2. resolved May 10, 2023, 08:04 PM UTC

    This incident has been resolved.