SF Fire Credit Union incident

Online Banking Outage

Critical Resolved View vendor source →

SF Fire Credit Union experienced a critical incident on May 29, 2023 affecting Online & Mobile Banking, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2023, 07:16 PM UTC
Resolved
May 29, 2023, 08:21 PM UTC
Duration
1h 4m
Detected by Pingoru
May 29, 2023, 07:16 PM UTC

Affected components

Online & Mobile Banking

Update timeline

  1. investigating May 29, 2023, 07:16 PM UTC

    We are investigating an outage with our Online & Mobile Banking platform, and will provide updates as soon as possible. We apologize for any inconvenience.

  2. monitoring May 29, 2023, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2023, 08:21 PM UTC

    This incident has been resolved.