SF Fire Credit Union incident

Online Banking Outage

Major Resolved View vendor source →

SF Fire Credit Union experienced a major incident on May 29, 2023 affecting Online & Mobile Banking, lasting 19h 14m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2023, 11:24 PM UTC
Resolved
May 30, 2023, 06:39 PM UTC
Duration
19h 14m
Detected by Pingoru
May 29, 2023, 11:24 PM UTC

Affected components

Online & Mobile Banking

Update timeline

  1. investigating May 29, 2023, 11:24 PM UTC

    We are investigating an outage with our Online & Mobile Banking platform, and will provide updates as soon as possible. We apologize for any inconvenience.

  2. investigating May 30, 2023, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 30, 2023, 06:39 PM UTC

    Online Banking and Mobile App are now available. We apologize for the inconvenience the recent outage may have caused. Thank you again for your patience and understanding.