SF Fire Credit Union incident

Online Banking Card Management Outage

Notice Resolved View vendor source →

SF Fire Credit Union experienced a notice incident on June 7, 2023 affecting Card Management (Card Activation, Travel Notifications, PIN changes), lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2023, 07:03 PM UTC
Resolved
Jun 07, 2023, 09:31 PM UTC
Duration
2h 28m
Detected by Pingoru
Jun 07, 2023, 07:03 PM UTC

Affected components

Card Management (Card Activation, Travel Notifications, PIN changes)

Update timeline

  1. investigating Jun 07, 2023, 07:03 PM UTC

    We are investigating an outage with our Online & Mobile Banking Card Management widget and will provide updates as soon as possible. We apologize for any inconvenience.

  2. monitoring Jun 07, 2023, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 07, 2023, 08:54 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 07, 2023, 09:31 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 07, 2023, 09:31 PM UTC

    This incident has been resolved.