SF Fire Credit Union incident

Card Management Issue

Major Resolved View vendor source →

SF Fire Credit Union experienced a major incident on August 9, 2023 affecting Card Management (Card Activation, Travel Notifications, PIN changes), lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 08:13 PM UTC
Resolved
Aug 09, 2023, 11:32 PM UTC
Duration
3h 18m
Detected by Pingoru
Aug 09, 2023, 08:13 PM UTC

Affected components

Card Management (Card Activation, Travel Notifications, PIN changes)

Update timeline

  1. investigating Aug 09, 2023, 08:13 PM UTC

    We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

  2. resolved Aug 09, 2023, 11:32 PM UTC

    This incident has been resolved.