SF Fire Credit Union incident

Issues with Statements & Check Images

SF Fire Credit Union experienced a major incident on March 4, 2024 affecting Documents & Check Images, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started: Mar 04, 2024, 11:17 PM UTC
Resolved: Mar 05, 2024, 12:44 AM UTC
Duration: 1h 27m
Detected by Pingoru: Mar 04, 2024, 11:17 PM UTC

Affected components

Documents & Check Images

Update timeline

investigating Mar 04, 2024, 11:17 PM UTC

We are currently experiencing an issue with our eStatements & check image services. During this time new statements and check images may not be viewable in Online or Mobile Banking. We apologize for the inconvenience.
resolved Mar 05, 2024, 12:44 AM UTC

This incident has been resolved.