SF Fire Credit Union incident

Phone and Chat Performance issue

Notice Resolved View vendor source →

SF Fire Credit Union experienced a notice incident on March 5, 2024 affecting Phone Support and Web Chat, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 08:17 PM UTC
Resolved
Mar 05, 2024, 10:11 PM UTC
Duration
1h 54m
Detected by Pingoru
Mar 05, 2024, 08:17 PM UTC

Affected components

Phone SupportWeb Chat

Update timeline

  1. investigating Mar 05, 2024, 08:17 PM UTC

    Our phone and chat services are currently unavailable. Online and Mobile Banking are available. Please send us a message using the message center with any assistance you need. We apologize for the inconvenience and are working to restore services as soon as possible.

  2. resolved Mar 05, 2024, 10:11 PM UTC

    This incident has been resolved.