SF Fire Credit Union incident

Online & Mobile Banking Response Time

Notice Resolved View vendor source →

SF Fire Credit Union experienced a notice incident on April 2, 2024 affecting Online & Mobile Banking and Money Movement, lasting 24d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 06:16 PM UTC
Resolved
Apr 26, 2024, 10:30 PM UTC
Duration
24d 4h
Detected by Pingoru
Apr 02, 2024, 06:16 PM UTC

Affected components

Online & Mobile BankingMoney Movement

Update timeline

  1. investigating Apr 02, 2024, 06:16 PM UTC

    We are investigating an intermittent issue with services such as transfers within the Online & Mobile Banking platform. If you receive an error message, please wait 10-15 minutes and try again. We apologize for any inconvenience this may cause and thank you for your patience while we work to resolve this issue as soon as possible.

  2. monitoring Apr 26, 2024, 08:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 26, 2024, 10:30 PM UTC

    This incident has been resolved.