SF Fire Credit Union incident
Online Banking Credit Card Rewards
SF Fire Credit Union experienced a notice incident on September 28, 2023 affecting Credit Card Rewards, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Credit Card Rewards
Update timeline
- investigating Sep 28, 2023, 04:12 PM UTC
We are investigating an issue with the Credit Card Rewards portal. Thank you for your patience while we work to resolve this. We will provide updates as soon as possible. We apologize for any inconvenience this issue may cause.
- identified Sep 29, 2023, 04:15 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 29, 2023, 06:12 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 29, 2023, 06:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2023, 06:25 PM UTC
This incident has been resolved.