SF Fire Credit Union incident

Online Chat Outage

Major Resolved View vendor source →

SF Fire Credit Union experienced a major incident on May 30, 2024 affecting Phone Support and Web Chat, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 04:30 PM UTC
Resolved
May 30, 2024, 04:43 PM UTC
Duration
12m
Detected by Pingoru
May 30, 2024, 04:30 PM UTC

Affected components

Phone SupportWeb Chat

Update timeline

  1. investigating May 30, 2024, 04:30 PM UTC

    Our chat support is temporarily unavailable due to a system outage. Please call or send us a message using the message center with any assistance you need. We apologize for the inconvenience and are working to restore services as soon as possible.

  2. resolved May 30, 2024, 04:43 PM UTC

    This incident has been resolved.