SF Fire Credit Union incident

Card Management Widget Unavailable

Critical Resolved View vendor source →

SF Fire Credit Union experienced a critical incident on November 22, 2024 affecting Card Management (Card Activation, Travel Notifications, PIN changes), lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 06:27 PM UTC
Resolved
Nov 23, 2024, 12:48 AM UTC
Duration
6h 21m
Detected by Pingoru
Nov 22, 2024, 06:27 PM UTC

Affected components

Card Management (Card Activation, Travel Notifications, PIN changes)

Update timeline

  1. investigating Nov 22, 2024, 06:27 PM UTC

    The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

  2. investigating Nov 23, 2024, 12:47 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 23, 2024, 12:48 AM UTC

    This incident has been resolved.