Sezzle incident

Timeouts in our Gateway service

Minor Resolved View vendor source →

Sezzle experienced a minor incident on April 30, 2020 affecting Sezzle Gateway API, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2020, 10:01 PM UTC
Resolved
Apr 30, 2020, 11:21 PM UTC
Duration
1h 20m
Detected by Pingoru
Apr 30, 2020, 10:01 PM UTC

Affected components

Sezzle Gateway API

Update timeline

  1. investigating Apr 30, 2020, 10:01 PM UTC

    We are currently investigating this issue.

  2. identified Apr 30, 2020, 10:01 PM UTC

    We have identified this issue and are working on a fix.

  3. monitoring Apr 30, 2020, 10:07 PM UTC

    We have implemented a fix and our monitoring our service.

  4. resolved Apr 30, 2020, 11:21 PM UTC

    This incident has been resolved.