Sezzle experienced a major incident on November 27, 2020 affecting Sezzle Core API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Sezzle Core API
Update timeline
- investigating Nov 27, 2020, 04:14 PM UTC
We are seeing high latency on login SMS notifications, preventing some shoppers from being able to login. We are currently investigating a root cause.
- identified Nov 27, 2020, 04:44 PM UTC
We have identified the issue, and are allocating new SMS numbers to handle new notifications.
- monitoring Nov 27, 2020, 04:58 PM UTC
We are seeing SMS messages recover, and are monitoring.
- resolved Nov 27, 2020, 05:55 PM UTC
This incident has been resolved.