Sezzle incident

High latency and elevated error rates

Major Resolved View vendor source →

Sezzle experienced a major incident on April 22, 2021 affecting Sezzle Gateway API and Sezzle Core API, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2021, 04:47 PM UTC
Resolved
Apr 22, 2021, 05:21 PM UTC
Duration
34m
Detected by Pingoru
Apr 22, 2021, 04:47 PM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Apr 22, 2021, 04:47 PM UTC

    We are currently experiencing elevated latency and error rates across our core services. We are actively working on diagnosing the issue. We will post updates as soon as they are available.

  2. identified Apr 22, 2021, 04:55 PM UTC

    We have identified the issue and are working on implementing a fix. We will post updates as soon as they are available.

  3. monitoring Apr 22, 2021, 05:00 PM UTC

    We have implemented a fix and are actively monitoring. We expect services to recover shortly. We will continue to update this page with service status.

  4. resolved Apr 22, 2021, 05:21 PM UTC

    Service has been restored.