Sezzle incident

Elevated error rate

Major Resolved View vendor source →

Sezzle experienced a major incident on October 20, 2021 affecting Sezzle Gateway API and Sezzle Core API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2021, 06:43 PM UTC
Resolved
Oct 20, 2021, 07:44 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 20, 2021, 06:43 PM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Oct 20, 2021, 06:43 PM UTC

    We are experiencing elevated error rates on our Gateway and core APIs.

  2. monitoring Oct 20, 2021, 07:11 PM UTC

    A fix has been implemented and our team is monitoring. We will provide updates as we move this incident to a resolved status or if there are any regressions.

  3. resolved Oct 20, 2021, 07:44 PM UTC

    All systems have been operational past the exit criteria for this incident (30 minutes). Our team is moving this incident to a resolved state as we continue to monitor.