Sezzle incident

Connectivity Issues

Major Resolved View vendor source →

Sezzle experienced a major incident on December 15, 2021 affecting Sezzle Gateway API and Sezzle Core API, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:52 PM UTC
Resolved
Dec 15, 2021, 04:48 PM UTC
Duration
55m
Detected by Pingoru
Dec 15, 2021, 03:52 PM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Dec 15, 2021, 03:52 PM UTC

    We are experiencing elevated network connectivity issues.

  2. identified Dec 15, 2021, 04:06 PM UTC

    Our network provider has identified the connectivity issues and is working to restore service.

  3. monitoring Dec 15, 2021, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 15, 2021, 04:48 PM UTC

    This incident has been resolved.