Sezzle incident

Degraded performance on checkouts

Minor Resolved View vendor source →

Sezzle experienced a minor incident on July 11, 2022 affecting Sezzle Gateway API, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2022, 04:29 PM UTC
Resolved
Jul 11, 2022, 07:40 PM UTC
Duration
3h 10m
Detected by Pingoru
Jul 11, 2022, 04:29 PM UTC

Affected components

Sezzle Gateway API

Update timeline

  1. investigating Jul 11, 2022, 04:29 PM UTC

    Some checkouts may not be able to proceed due to a service failure.

  2. identified Jul 11, 2022, 04:43 PM UTC

    The issue has been identified and the fix is being implemented.

  3. monitoring Jul 11, 2022, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2022, 07:40 PM UTC

    This incident has been resolved.