Sezzle incident

Elevated Error Rates

Major Resolved View vendor source →

Sezzle experienced a major incident on August 13, 2022 affecting Sezzle Gateway API and Sezzle Core API, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2022, 12:48 AM UTC
Resolved
Aug 13, 2022, 01:18 AM UTC
Duration
30m
Detected by Pingoru
Aug 13, 2022, 12:48 AM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Aug 13, 2022, 12:48 AM UTC

    We have identified an issue with an internal service causing degraded gateway performance and elevated error rates, and are working to resolve the issue.

  2. monitoring Aug 13, 2022, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 13, 2022, 12:51 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 13, 2022, 01:18 AM UTC

    This incident has been resolved.