Sezzle incident

Elevated API Errors

Critical Resolved View vendor source →

Sezzle experienced a critical incident on August 16, 2022 affecting Sezzle Gateway API and Sezzle Core API, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 10:53 PM UTC
Resolved
Aug 16, 2022, 11:52 PM UTC
Duration
58m
Detected by Pingoru
Aug 16, 2022, 10:53 PM UTC

Affected components

Sezzle Gateway APISezzle Core API

Update timeline

  1. investigating Aug 16, 2022, 10:53 PM UTC

    We are experiencing elevated error rates on our Gateway and core APIs.

  2. investigating Aug 16, 2022, 10:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 16, 2022, 11:01 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 16, 2022, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 16, 2022, 11:52 PM UTC

    This incident has been resolved.